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Enterprise customers get hard tenancy boundaries across Environments, the Control plane, Evaluation, and Expert Review. Isolation is enforced in the control planes, not left to agent or expert goodwill.

Isolation bar

Soft quotas (illustrative)

Exact numbers come from your workspace contract and live usage meters. Soft quotas throttle and queue; they do not silently share capacity across orgs.

Defaults

  • Public surface: Eval API (agi.akhara.ai), Control plane PDP (api.akhara.dev), and documented consoles only. Orchestrators, workers, and device pools stay on the private network.
  • Auth: Org-scoped API keys (and SSO/SAML for enterprise). Keys never authorize cross-tenant reads.
  • Episode isolation: Each Environments run gets an isolated backend session and device assignment for that episode; teardown drops state.
  • Control plane: Fail-closed PEP; PDP never executes customer tools; evidence feed is org-partitioned.
  • Expert Review: Experts see only assigned packs; briefs and fixtures stay in-org; no export of other customers’ content.
  • Egress: Environment and sandbox egress follow an allowlist on enterprise plans; trial may be open for bring-up.
  • Residency: Enterprise can pin region (for example US or EU). Trial defaults to the primary US region.
  • Audit: Admin and policy decisions are attributable to an org + principal; retention follows the table above.

What we do not do

  • Share device pools or catalogs across orgs in a way that exposes another tenant’s state
  • Return another org’s trajectories, permits, or expert labels from any public API
  • Let agents or experts choose their own tenant id in a request body